All Around Tires — Refund & Return Policy

Effective Date: October 14, 2026

At All Around Tires, we want every customer to feel confident when purchasing tires, wheels, and automotive products from us. If you experience a problem with your order, our team is here to help resolve it fairly and promptly.

This Refund & Return Policy explains how to request a cancellation, return, replacement, or refund for purchases made through allaroundtires.com.

1. Order Cancellations

If you need to cancel an order, contact us as soon as possible at 

dalesaunders@allaroundtires.com

or call (954) 232-7577.

• Before processing or shipment: We will make reasonable efforts to cancel your order and issue a refund if payment has already been collected.

• After processing or shipment: Cancellation may no longer be possible. If the order has shipped, you may need to follow our return procedure.

• Supplier-fulfilled orders: Some products are sourced from wholesale distribution partners. Once a supplier has processed or shipped an order, cancellation may be subject to additional restrictions or shipping costs, where permitted by law.

We cannot guarantee cancellation until our team confirms it.

2. Eligible Returns

Return requests may be considered for the following reasons:

• The wrong product was delivered.

• The product arrived damaged.

• The product is defective or does not match its advertised description.

• The order contains missing items.

• An eligible product was purchased in error and qualifies under our return conditions.

Contact us before sending any item back. We will review your request and provide return instructions.

3. Tire and Wheel Return Conditions

For safety and resale reasons, tires and wheels must not be mounted, installed, driven on, modified, or damaged if they are being returned because of an incorrect selection or change of mind.

Where a return is approved, the product should be unused, in its original condition, and accompanied by the original packaging where reasonably possible.

Important: If a tire has been mounted or used, contact us before taking any further action. Defective or incorrectly supplied products will be evaluated individually, and applicable consumer rights will be respected.

4. Incorrect Tire Size or Fitment

Customers are encouraged to confirm their vehicle’s required tire size, load rating, speed rating, wheel specifications, and fitment before placing an order.

If you receive a product that differs from the item ordered, contact us immediately so we can investigate and arrange an appropriate resolution.

If you selected the wrong size or specification, contact us before installation. A return or exchange may be considered if the item is eligible and remains unused. Return shipping or restocking charges may apply only when disclosed and permitted by law.

If you are unsure about fitment, please contact our team before purchasing.

5. Damaged, Defective, or Incorrect Products

Please inspect your delivery as soon as it arrives.

If an item is damaged, defective, incorrect, or missing, contact us promptly and provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product and any visible shipping damage.

• Photographs of the packaging, shipping label, and other relevant details, if available.

Please retain the product and packaging while we review the claim. Do not install or use a potentially defective or incorrectly supplied tire or wheel.

After reviewing the information, we may arrange a replacement, refund, return, or another appropriate resolution, depending on the circumstances and applicable law.

6. Change-of-Mind Returns

If you change your mind after ordering, contact us before the product is installed or used.

Approval depends on the product’s condition, whether the order has shipped, supplier restrictions, and the applicable return terms.

If an eligible change-of-mind return is approved, the customer may be responsible for return shipping and any disclosed, lawful restocking fee. We will explain any applicable charges before the return proceeds.

Nothing in this section limits any rights you may have under applicable law.

7. Non-Returnable Items

Unless required by law or otherwise approved by All Around Tires, the following may not qualify for a standard change-of-mind return:

• Tires that have been mounted, driven on, or used.

• Wheels that have been installed, modified, or damaged after delivery.

• Products damaged through misuse, improper installation, or improper storage after delivery.

• Special-order or custom products that cannot reasonably be returned to the supplier.

• Items returned without prior authorization.

These restrictions do not eliminate any applicable rights relating to defective, misrepresented, damaged, or incorrectly supplied products.

8. Refund Processing

Once a return or refund request has been reviewed and approved, we will confirm the resolution with you.

Approved refunds will generally be issued to the original payment method. The time required for the funds to appear in your account depends on the payment provider and your financial institution.

If a refund requires the product to be returned or inspected, processing may take longer.

Shipping charges, delivery fees, and other charges will be handled according to the circumstances of the order, the reason for the return, our disclosed terms, and applicable law.

9. Shipping and Delivery Issues

Some products may ship directly from our wholesale distribution partners, and items within the same order may arrive separately.

If tracking shows that an order has not arrived, appears delayed, or indicates delivery that you do not recognize, contact us so we can investigate with the relevant shipping carrier or supplier.

Please do not assume an order is lost solely because tracking has not updated recently. We will review the available information and work with you toward an appropriate resolution.

10. How to Request a Return or Refund

To start a request, contact us using either of the following methods:

Email:

dalesaunders@allaroundtires.com
Phone: (954) 232-7577
Website: https://allaroundtires.com/contact-us/

Please include your name, order number, contact information, and a clear explanation of the issue. Photos or other supporting information may help us resolve your request faster.

Do not ship products back until our team provides return instructions.

11. Chargebacks and Payment Disputes

If you have a problem with an order or payment, please contact us first so we can investigate and try to resolve it promptly.

You retain the right to contact your card issuer or payment provider to dispute a transaction in accordance with their procedures and applicable law.

12. Consumer Rights

This policy is not intended to exclude, restrict, or replace any consumer rights that cannot legally be excluded or restricted under applicable federal or state law.

Where applicable law provides a remedy for a defective, misrepresented, or incorrectly supplied product, those rights will take precedence over any conflicting provision of this policy.

13. Contact Us

For questions about this Refund & Return Policy, contact:

All Around Tires
Pompano Beach, FL 

Phone: (954) 232-7577
Email:dalesaunders@allaroundtires.com
Website: https://allaroundtires.com/

We appreciate your business and are committed to providing reliable products and helpful customer service.